May 2013 – December 2013
“Support from the beginning” was a network of cross-cultural assistants who volunteer to help foreigners acclimatize in Kraków. The group had been established as a part of a project launched by Interkulturalni PL and the Municipality of Krakow.
A group of volunteers were trained to become cross-cultural assistants. The training included areas such as: cross-cultural competence and administrative procedures that foreigners usually encounter after their arrival in Poland. This means that foreigners could reach out to our volunteers for assistance with their visits to Polish institutions and offices, filling in forms, searching for accommodation, discovering the culture and the city of Kraków, etc. The project was the first one of its kind and it should be treated as a pilot study.